THE SERVICE 1. What is a web hosting? 2. What is a web hosting plan? 3. Can I host many domains in only one hosting plan? 4. Are the plans include the register of the domain? 5. How long takes in activating an account? 6. Can I update my plan any time,in the case I consider it is necessary? 7. Can I have a statistic's system on my site? DOMAINS 1. What is an domain? How does it work? 2. In how much time can I have registered my domain? 3. Is there any difference between domains .com, .net, .org .info or .biz and domains .pe? 4. Can I use any character like part of my domain's name? 5. How can I change my actual supplier of web hosting in order to work with you? 6. What will happen if I want to cut off the service or change the supplier? E-MAIL 1. How do I create a new email account? 2. How can I change an email account's password? 3. Can I create "autorepliers" to my email accounts? 4. Can I create "alias accounts" of email? 5. How do I configure my email accounts on the Outlook Express software? 6. What is an catch-all account? FTP 1. What is FTP? 2. How can I upload my site to the server by FTP? 3. How can I create an FTP account? 4. I made changes by FTP and after that the web page show error (forbidden) Why? 5. Can I create FTP accounts for the access of anonymous users?